Compliance Center

EscrowAfrica Compliance Center

Effective Date: July 7, 2026

Building Trust Through Compliance

EscrowAfrica is committed to operating responsibly, ethically, and in compliance with applicable laws and regulatory requirements in every jurisdiction where we provide our services. Our compliance program is designed to protect our customers, partners, and the integrity of our platform while supporting safer digital commerce across Africa.

Our Compliance Principles

Our compliance framework is built on five key principles:

• Protect customer funds.
• Prevent financial crime.
• Safeguard customer data.
• Promote transparency.
• Continuously improve our controls.

Know Your Customer (KYC)

To help create a trusted marketplace, EscrowAfrica verifies the identity of users where appropriate. Depending on the nature of the account or transaction, verification may include:

• Government-issued identification.
• Selfie or facial verification.
• Email verification.
• Phone verification.
• Address verification.
• Business registration documents.
• Beneficial ownership information.
• Additional due diligence for higher-risk transactions.

Anti-Money Laundering (AML)

EscrowAfrica maintains risk-based controls designed to detect and deter money laundering.

Our AML program includes:

• Customer due diligence.
• Enhanced due diligence for higher-risk users.
• Transaction monitoring.
• Record keeping.
• Risk assessments.
• Internal compliance procedures.
• Staff awareness and training.
• Reporting of suspicious activity where required by law.

Counter-Terrorist Financing (CFT)

We prohibit the use of our platform for financing terrorism or supporting sanctioned individuals, entities, or activities. Where required, we may:

• Screen users against applicable sanctions lists.
• Monitor transactions for unusual patterns.
• Block or suspend transactions.
• Report suspicious activity to competent authorities.

Fraud Prevention

Protecting users from fraud is central to our mission. We use a combination of automated systems and manual review to identify:

• Account takeover attempts.
• Identity fraud.
• Payment fraud.
• Fake buyer or seller activity.
• Document fraud.
• Suspicious transaction patterns.

Where necessary, transactions may be delayed while additional checks are completed.

Data Protection

We are committed to protecting personal information through:

• Secure handling of customer data.
• Role-based access controls.
• Encryption of sensitive information in transit and, where appropriate, at rest.
• Secure authentication.
• Continuous monitoring.
• Responsible data retention practices.

Our handling of personal information is governed by our Privacy Policy.

Regulatory Cooperation

Where legally required, EscrowAfrica may cooperate with regulators, law enforcement agencies, courts, and other competent authorities. This may include providing information in response to lawful requests or complying with applicable reporting obligations.

Prohibited Activities

Our platform may not be used for:

• Money laundering.
• Terrorist financing.
• Fraud.
• Identity theft.
• Sanctions evasion.
• Human trafficking.
• Illegal gambling.
• Counterfeit goods.
• Stolen property.
• Any activity prohibited by applicable law or our Terms of Service.

Continuous Improvement

Compliance is an ongoing process. We regularly review and improve our policies, procedures, and controls to address evolving risks, regulatory developments, and industry best practices.

Our Commitment

Compliance is more than a legal obligation—it is fundamental to earning and maintaining the trust of our customers. EscrowAfrica is committed to operating responsibly while helping build a safer digital economy across Africa.